How Siddhatva Accountants solved their biggest compliance challenge with Xflow

From FIRA roadblocks and limited currency control to full GST compliance support and a forex partner they could rely on.

INR 2L+

Saved in Forex gains

10/10

Rated compliance support

100%

Transparency on FX rates

Siddhatva Accountants is a professional accounting and financial services firm based in India, serving clients across domestic and international markets. With a growing base of international clients, the firm regularly receives cross-border payments for accounting and advisory services delivered from India.

Industry

Accounting & Finance

Size

SME

Region

Global

Website

saglobus.com

Use case

Siddhatva Accountants receives recurring international payments from clients for accounting and financial advisory services rendered in India. As the firm's cross-border receivables grew, so did the need for a platform that could handle FX conversion on their terms, integrate with existing invoicing tools, and meet India's strict compliance requirements, particularly around FIRC documentation and GST refund processes.

Problem summary

Before Xflow, Siddhatva Accountants used Wise for international collections. While functional, Wise presented persistent limitations for a compliance-driven firm operating in India. Funds received via Wise could not be held in USD or converted at a time of the firm's choosing, removing any flexibility to optimise exchange rates. Obtaining FIRC copies was a recurring challenge, and when compliance situations arose, such as GST refund claims, Wise offered no meaningful local support.

The firm also lacked a single view of all forex activity such as tracking payments, comparing historical rates, and managing invoices required navigating multiple disconnected tools. For a firm that advises clients on financial precision, managing its own international collections with this level of opacity was a clear gap.

Why Xflow

Siddhatva Accountants made the switch to Xflow looking for a platform that could do more than just receive payments. Xflow's integration with Zoho Books removed manual effort from invoice management, automatically syncing receivables without additional reconciliation. The ability to hold USD balances and convert at a preferred time gave the firm genuine control over FX outcomes, something Wise never offered. Xflow's reporting section made it easy to track and compare exchange rates over time, and proactive outreach from Xflow on dollar rate movements further supported better planning.

Most critically, when Siddhatva Accountants needed support during a GST refund process, Xflow stepped in, coordinated directly, and saw it through to a successful resolution. Xflow also gave the firm confidence in the safety and credibility of the platform which is the most important factor when choosing a trusted partner for receiving client funds.

Results

With Xflow, Siddhatva Accountants gained full control over its international receivables. FX costs dropped meaningfully, compliance processes became manageable, and the firm consolidated all its forex activity including payments, invoicing, rate tracking, and documentation, into a single platform. What previously required chasing local banks and working around the limitations of a global-first tool is now handled in one place, with local support available when it matters most.