How CMS INDUSLAW cut FX costs by 50% and doubled settlement speed using Xflow

How CMS INDUSLAW cut FX costs by 50% and doubled settlement speed using Xflow

From unpredictable SWIFT delays and hidden bank charges to 2x faster settlements and full FX transparency.

50%

Reduction in FX costs

50%

100%

Visibility on FX rates and deductions

100%

2x

Faster settlement timelines

2x
bussiness title
CMS INDUSLAW is a full-service Indian law firm advising domestic and international clients across a wide range of legal matters. With a strong cross-border client base, the firm handles recurring international payments every month for services delivered from India. As one of Xflow’s earliest customers, IndusLaw has long dealt with the operational realities of managing international collections while ensuring accuracy, compliance, and a seamless payment experience for its clients.

Industry

Legal Services

Size

Mid-sized law firm

Region

India

Use case

CMS INDUSLAW processes monthly international payments from global clients for legal and advisory services delivered from India. As the firm’s international client base grew, it became increasingly important to offer clients a convenient way to pay locally, without adding friction or complexity to the payment process. At the same time, the finance team needed settlement timelines they could rely on and greater clarity on how much would be received after FX conversion and bank charges.

Use case

Problem summary

Traditional banking channels came with high and often unclear charges, making it difficult to understand the true cost of each transaction. Some international payments routed via SWIFT took longer than expected, creating uncertainty around settlement timelines. Limited visibility into FX rates and deductions also meant the team had little control over when funds would arrive or how much would ultimately be credited.

For a professional services firm, predictability mattered as much as speed. Delays in SWIFT-based transactions and uncertainty around FX rates made it harder to plan cash flows and manage expectations internally.

Why Xflow

Xflow provided CMS INDUSLAW with a simpler and more predictable way to manage international payments. The platform made it easier to offer clients local payment options while giving the finance team clear visibility into FX rates and settlements upfront. With transparent pricing and reliable settlement timelines, the team no longer had to navigate unclear bank charges or follow up on delayed transfers. As one of Xflow’s earliest customers, CMS INDUSLAW also valued the consistency and reliability of the platform over time, particularly for compliance and inward remittance processes.

Results

With Xflow, CMS INDUSLAW gained greater control over international collections. Bank charges became clearer and more manageable, settlement timelines improved, and FX outcomes were predictable. Payments that earlier faced delays or uncertainty were now easier to track, helping the finance team plan better and reduce operational follow-ups. The ability to offer local payment options also improved the overall experience for international clients, without adding complexity on the firm’s side.

Impact on CMS INDUSLAW's business

Predictable settlements

Clear timelines and FX visibility for every international payment

Lets re-define the international payments experience together

Lower payment friction

Reduced dependence on SWIFT-based transfers and unclear bank charges

Lets re-define the international payments experience together

Improved client experience

Enabled local payment options for global clients for a seamless experience

Lets re-define the international payments experience together

Lower operational effort

Simplified tracking, reporting, and inward remittance handling

Lets re-define the international payments experience together

"Xflow gave us predictability on rates, settlements, and timelines. That clarity makes a big difference when you’re handling recurring international payments.”

Dharmesh Thakkar, Head of Finance at CMS INDUSLAW

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