How Ketto went from bank deadlines to minute-long settlements with Xflow

How Ketto went from bank deadlines to minute-long settlements with Xflow

Faster settlements, instant compliance documentation, and FX rates with zero guesswork.

50%

Savings in FX costs

50%

Zero

Hidden charges

Zero

10/10

Rated customer support

10/10
bussiness title
Ketto.org is one of India's leading crowdfunding platforms, enabling individuals, NGOs, and social enterprises to raise funds for causes ranging from medical emergencies to social impact projects. With a growing base of international donors and cross-border transactions, Ketto's finance team manages recurring inward remittances that demand speed, accuracy, and airtight compliance documentation.

Industry

Crowdfunding

Size

Mid-sized

Region

Global

Website

ketto.org

Use case

Ketto receives international funds regularly as part of its crowdfunding operations. Managing these inward remittances efficiently from settlement speed to compliance documentation like FIRC is critical for the finance team. As transaction volumes grew, the manual, time-sensitive nature of the existing banking process became a bottleneck that needed to be resolved.

Use case

Problem summary

Before Xflow, Ketto relied on traditional banking channels to manage international remittances. The process was largely manual invoices had to be printed, formalities completed, and fund transfers had to be initiated before a strict 2pm bank cutoff to ensure same-day settlement. Missing that window meant delays and disrupted cash flow planning.

FIRA documentation, which is essential for GST and compliance purposes, required effort to obtain and was not readily accessible on demand. On the FX front, while Ketto had a fixed margin commitment with their bank, the actual rate was never straightforward. Every transaction involved back-and-forth negotiation, making it impossible to know exactly how much would be credited until the process was complete. For a finance team managing high volumes of inward remittances, this level of unpredictability and manual dependency was unsustainable.

Why Xflow

Ketto, turned to Xflow looking for a faster, more transparent, and self-sufficient way to manage international receipts. The difference was immediate. With Xflow, funds uploaded by 12pm were ready for withdrawal within 7 minutes! No manual steps, no dependencies and no cutoff anxiety. The entire process, from invoice upload to settlement, became fully automated and available on demand, giving the finance team the flexibility to act whenever needed rather than planning around bank windows.

FIRA, which previously required coordination and follow-up, could now be downloaded instantly with a single click making GST compliance and documentation a non-issue. On FX rates, Xflow replaced the unpredictable back-and-forth with complete transparency. The margin is consistent, and the team knows exactly what they will receive before a transaction is even initiated. No hassle of negotiations and definitely no surprises whatsoever.

Results

With Xflow, Ketto's finance team moved from a reactive, time-bound process to one that is fully in their control. Settlements are faster, compliance documentation is instant, and FX outcomes are predictable. The operational burden of managing international remittances has dropped significantly, freeing up the team to focus on higher-value work rather than chasing banks and monitoring cutoff windows.

Impact on Ketto's business

Faster settlements

Funds ready for withdrawal within minutes of invoice upload

Lets re-define the international payments experience together

Instant FIRA access

Downloaded in one click, eliminating follow-ups and compliance delays

Lets re-define the international payments experience together

Full FX transparency

A consistent margin with no negotiation, so you always know exactly what you'll receive

Lets re-define the international payments experience together

Complete automation

No manual steps, no dependencies, no need to plan transactions in advance

Lets re-define the international payments experience together

"It's not just about the rates, it's about the experience. Everything is automated, FIRA is instant, and you know exactly what you're going to get. If you're still doing things manually, just onboard Xflow and you're done."

Neha Chauhan, Vice President of Finance at Ketto

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