How Pageloop increased FX savings by 50% with Xflow

How Pageloop increased FX savings by 50% with Xflow

From hidden bank charges and endless hassles to a clean, frictionless experience, here's how Pageloop switched to an easier international payment process.

50%

Reduction in FX costs

50%

100%

visibility on each transfer

100%

Zero

Hidden or opaque charges

Zero
bussiness title
Pageloop is an AI-powered platform that helps support and documentation teams keep their help centers accurate and up to date. By automatically identifying outdated content and missing documentation, Pageloop reduces the manual effort required to maintain knowledge bases. Operating with an Indian subsidiary serving customers in the US, the company regularly manages inbound international payments as part of its operations.

Industry

SaaS

Size

2-10 employees

Region

Global

Use case

Pageloop receives payments from US-based customers and needs to settle those funds efficiently into its India entity. As a growing startup, the team needed a process that was transparent, cost-effective, and easy to manage without dedicating significant founder time to it.

Use case

Problem summary

Before switching to Xflow, Pageloop was relying on a large bank for their international transfer services directly. As a startup, Pageloop had little leverage to negotiate better rates with a large bank, and the charges were significant. Beyond the headline FX rate, the statements came with opaque line items and fees that were difficult to trace or explain, and required multiple rounds of back-and-forth to understand.

There was also no way to see the final INR amount before initiating a transfer. Pageloop would send dollars and only know what landed in the account once the funds arrived, making invoicing and financial planning harder than it needed to be. For a startup where the founding team is managing operations alongside building the product, this level of unpredictability was a real cost.

Why Xflow

Pageloop came onboard Xflow after a straightforward setup process. The first thing Pageloop noticed was pricing transparency. This meant no surprise line items, no unexplained charges appearing after a transfer. More importantly, Xflow showed the exact INR amount the team would receive before a transfer was ever initiated, making invoicing cleaner and financial planning far easier. What they saw on the dashboard was what arrived in the bank.

When compliance tasks came up, such as obtaining FIRC certificates, the Xflow team handled the coordination directly with their bank, removing Pageloop from the middle of the process. The team was consistently responsive and proactive, answering questions about how the international transfer ecosystem works and helping at every step without needing to be chased.

Results

Since switching to Xflow, Pageloop has cut its cross-border transfer costs by 50% compared to what it was paying through their bank. The entire payment process, from initiating a transfer to funds landing in the account, now runs with minimal effort from the founding team.

Compliance tasks like FIRC procurement are handled without Pageloop needing to act as an intermediary. And with full rate visibility before every transfer, the guesswork has been replaced by clarity.

Impact on Pageloop's business

Reduction in FX costs

Significant savings compared to traditional banking, with no hidden charges

Lets re-define the international payments experience together

Full rate transparency

Exact INR payout visible upfront before every transfer, enabling clean invoicing

Lets re-define the international payments experience together

Zero operational friction

Compliance handled end-to-end, including FIRC procurement with no founder involvement

Lets re-define the international payments experience together

Full compliance confidence

100% compliant with Indian regulations, built for a cross-border startup

Lets re-define the international payments experience together

“If you’re doing transfers from the US to India, just set up Xflow. It’s easy to use, you lose much less on the transfers, and it really doesn’t add any friction to the payment process. For any startup, the savings are a no-brainer.”

Nishanth Chandrasekar, Co-founder at Pageloop

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