How xPay scaled its payment operations and reduced settlement time by 50% with Xflow

How xPay scaled its payment operations and reduced settlement time by 50% with Xflow

From operational complexity and unpredictable settlements to cost savings, and a seamless payments infrastructure built for platforms.

50%

Reduction in time to settlement

50%

10/10

Rated customer support

10/10

10%

Savings in overall costs

10%
bussiness title
xPay is built for Indian businesses, helping them collect and manage payments across the global markets they sell in. As a platform-first product serving a growing base of merchants and end users, xPay's ability to scale depends heavily on the reliability, speed, and flexibility of its underlying payments infrastructure. From day one, xPay needed a partner that could match its ambitions and grow with them.

Industry

Payments / Fintech

Size

11-50 employees

Region

India

Use case

xPay processes payments on behalf of its merchant base, making settlement speed, operational predictability, and scalability central to how the platform performs. As transaction volumes grew, xPay needed a payments infrastructure partner that was built with platforms in mind, not just merchants and one that could support seamless scaling without adding operational complexity.

Use case

Problem summary

xPay started its journey evaluating multiple payment providers simultaneously. What became clear early on was that most solutions in the market were built with individual merchants in mind, not platforms. That distinction mattered because a merchant-first product could handle transactions, but it could not provide the kind of scalability, predictability, and operational depth that a growing payments platform required. With most of the popular platforms xPay was evaluating, the settlement timelines were unpredictable, operational overhead was high, and the infrastructure did not lend itself to scaling seamlessly alongside the business.

Why Xflow

xPay partnered with Xflow from day one, and it was clear early on that this was a platform built with payments companies in mind, not just merchants. And this is what made all the difference. Getting started was easy. The documentation was solid, the APIs were well built, and the team was up and running within two weeks. From there, things only got better. Settlements became more predictable, the time it took for money to move dropped by 50%, and a lot of the operational noise that comes with running a payments platform quietly went away.

Costs came down by 10% as well, which at the volumes xPay operates, adds up quickly. But what kept the relationship strong was less about the numbers and more about how the Xflow team worked with them. Feedback never fell into a void, it was picked up, acted on, and often reflected in how the product evolved. For a growing platform, having a payments partner that was genuinely invested in their success made a real difference.

Results

With Xflow, xPay's operations became faster, leaner, and more scalable. Settlement predictability improved significantly, costs came down, and the team was freed from operational friction that had held them back. xPay had the foundation it needed to grow and a genuine partner to grow with.

Impact on xPay's business

Reduction in settlement time

50% faster, more predictable settlements for xPay and its merchant base

Lets re-define the international payments experience together

10% cost savings

Overall costs reduced by over 10%, resulting in meaningful savings at scale

Lets re-define the international payments experience together

Platform-first infrastructure

Scales with the business without adding operational complexity

Lets re-define the international payments experience together

Razor fast onboarding

Fully integrated and live within two weeks, with clear APIs and documentation

Lets re-define the international payments experience together

“I would highly recommend Xflow, especially for platforms. Their product is top notch and one of the best in the market. It gave us more predictability in our settlements and made our life easy operationally.”

Aniket Gupta, CEO at xPay

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