How ProLance IT LLP cut FX costs by more than 50% with Xflow

How ProLance IT LLP cut FX costs by more than 50% with Xflow

From flat per-transaction fees and rate guesswork to transparent pricing and same-day settlements.

50%

Reduction in FX costs

50%

Zero

Hidden charges

Zero

100%

Visibility on transfers

100%
bussiness title
ProLance IT LLP is a Surat-based IT solutions company founded in 2019, offering AI-Powered web and mobile app development, ERP, CRM, and e-commerce solutions to clients across industries like fintech, healthcare, and real estate. The team works with businesses across more than a dozen countries, building custom digital products end to end for a global client base.

Industry

IT Services

Size

50+ employees

Region

Global

Use case

ProLance IT LLP receives payments from international clients for the web, mobile, and custom software projects it delivers, and regularly converts those incoming payments into INR. With several transactions a month, many of them on the smaller side, the team needed a provider whose fees and rates made sense at that transaction size, rather than eating into smaller payments disproportionately.

Use case

Problem summary

Before Xflow, ProLance IT LLP relied on another payments provider for close to two years to receive and convert its international client payments. The provider charged a flat fee per transaction, and with a number of ProLance IT LLP's transactions coming in under $3,000, that flat fee ate into smaller payments disproportionately compared to larger ones.

Settlement was also something of a black box: the team would initiate a transaction without knowing what rate they'd actually get, and only found out after the fact. On the operational side, invoices had to be uploaded and submitted one transaction at a time, adding a manual step to every single payment the team processed.

Why Xflow

ProLance IT LLP switched to Xflow because of transparency in fees and faster settlements. Instead of a flat charge on every transaction, Xflow's fee is tied to the conversion itself, which mattered a lot given how many of ProLance IT LLP's transactions come in under $3,000: a flat fee that barely registers on a large payment can quietly eat into a smaller one, and that shift alone brought the team's costs down by more than half.

Rate transparency followed a similar pattern. Rather than initiating a transfer and finding out the settlement rate only after it went through, the team can now see the rate at the time of withdrawal itself, removing the guesswork that used to come with every transaction. The invoicing workflow changed just as meaningfully. What used to mean uploading and submitting invoices one transaction at a time now happens in a single batch, with invoices going in together and one click initiating the withdrawal, cutting out a repetitive step that adds up across several transactions a month.

Results

Since switching to Xflow, ProLance IT LLP has cut its transfer costs by more than 50%, a saving driven largely by moving away from a flat per-transaction fee that weighed heaviest on the smaller payments the team processes regularly. Settlements have also gotten noticeably faster: a transfer initiated one morning was sitting in the account by that evening. Perhaps the clearest signal of how smoothly things have gone is how little the team has had to think about it: months into using Xflow, they've rarely needed to reach out for support at all.

Impact on ProLance IT LLP's business

Reduction in FX costs

Savings driven by moving off a flat per-transaction fee structure.

Lets re-define the international payments experience together

Fast settlements

Transfers initiated in the morning land the same day in several cases.

Lets re-define the international payments experience together

Rate visibility

Transparency on FX rates and fees before every transfer.

Lets re-define the international payments experience together

Strong support

Responsive, hands-on team with clear ownership over every transaction.

Lets re-define the international payments experience together

“The biggest things for me are the transparency on rates, how easy it is to upload invoices and settle transactions, and the fees. And honestly, I haven't needed customer support yet, which says a lot on its own.”

Dharmesh Rajodiya, Co-founder & CTO at ProLance IT LLP

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