How ProLance IT LLP cut FX costs by more than 50% with Xflow
From flat per-transaction fees and rate guesswork to transparent pricing and same-day settlements.
50%
Reduction in FX costs
Zero
Hidden charges
100%
Visibility on transfers
Use case
ProLance IT LLP receives payments from international clients for the web, mobile, and custom software projects it delivers, and regularly converts those incoming payments into INR. With several transactions a month, many of them on the smaller side, the team needed a provider whose fees and rates made sense at that transaction size, rather than eating into smaller payments disproportionately.
Problem summary
Before Xflow, ProLance IT LLP relied on another payments provider for close to two years to receive and convert its international client payments. The provider charged a flat fee per transaction, and with a number of ProLance IT LLP's transactions coming in under $3,000, that flat fee ate into smaller payments disproportionately compared to larger ones.
Why Xflow
ProLance IT LLP switched to Xflow because of transparency in fees and faster settlements. Instead of a flat charge on every transaction, Xflow's fee is tied to the conversion itself, which mattered a lot given how many of ProLance IT LLP's transactions come in under $3,000: a flat fee that barely registers on a large payment can quietly eat into a smaller one, and that shift alone brought the team's costs down by more than half.
Results
Since switching to Xflow, ProLance IT LLP has cut its transfer costs by more than 50%, a saving driven largely by moving away from a flat per-transaction fee that weighed heaviest on the smaller payments the team processes regularly. Settlements have also gotten noticeably faster: a transfer initiated one morning was sitting in the account by that evening. Perhaps the clearest signal of how smoothly things have gone is how little the team has had to think about it: months into using Xflow, they've rarely needed to reach out for support at all.
Impact on ProLance IT LLP's business
Reduction in FX costs
Savings driven by moving off a flat per-transaction fee structure.
Fast settlements
Transfers initiated in the morning land the same day in several cases.
Rate visibility
Transparency on FX rates and fees before every transfer.
Strong support
Responsive, hands-on team with clear ownership over every transaction.
“The biggest things for me are the transparency on rates, how easy it is to upload invoices and settle transactions, and the fees. And honestly, I haven't needed customer support yet, which says a lot on its own.”
Dharmesh Rajodiya, Co-founder & CTO at ProLance IT LLP
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