Introduction
Whether you are running a business or just working outside India, managing international payments must be just as important to you as maintaining your profit margins or receiving your next paycheck. Naturally, you’ve probably spent time combing through multiple payment platforms, and names like Payoneer and Remitly must have already crossed your radar by now.
If you are confused between these platforms and can’t come to a decision, we’ve got you covered. Here, we cover what Payoneer and Remitly have to offer, how they stack up for different use cases, and whether there’s a smarter alternative worth considering.
What is Payoneer?
Payoneer is a fintech company that provides payment solutions for small and medium-sized businesses all over the world. Established in 2005, it is known for its wide global reach through its multi-currency accounts and transaction processing in more than 190 countries.
What is Remitly?
Remitly, on the other hand, plays in a different league. It’s built more for personal use, helping individuals send money to friends and family abroad. Operating in over 170 countries, Remitly’s mobile-first platform makes the process quick and flexible, letting recipients choose how they get their money – straight into their bank account, via cash pickup, or through mobile wallets.
Payoneer vs Remitly: Business payouts and remittance flows
When these two platforms are compared based on their core services, Payoneer stands out for supporting SMBs, entrepreneurs, online sellers, and freelancers with their business payouts and cross-border payments.
At the same time, Remitly focuses on solving the remittance problems people face while sending money to their relatives and family living in other countries.
Here’s what a Payoneer business account offers:
- Local receiving accounts so your clients can pay in their own currency.
- Marketplace integration to help online sellers receive funds.
- Mass payouts that allow you to make up to 1,000 payments in a batch.
- Payments through several methods, including local bank transfers, credit or debit cards, or ACH bank debit.
- Features for billing and invoicing your clients and digital FIRA issuance.
- Enterprise-grade security standards.
Now, let’s have a look at what Remitly has to offer:
- Two transfer options: Express for instant transfers and Economy, which takes 1-3 business days but with lower fees.
- Multiple ways to deliver your funds, such as bank deposit, cash pickup, mobile wallets, and home delivery.
- Different payment options like bank account, debit/credit card, or digital wallet.
- Real-time tracking of funds by both sender and receiver.
- Encryption and authentication to keep transactions secure.
Fees and exchange rates: What you must know
One of the most important things you need to consider before committing to a payment platform is the fees it charges. If it doesn’t align with your budgetary expectations, you might be in for a surprise when all those transaction fees start adding up. Even small charges can make a big dent in your overall earnings over time. With that in mind, let’s have a look at the fees and exchange rates of both Payoneer and Remitly:
Payoneer
1. Receiving funds
- If you receive money from a Payoneer account, you won’t be charged at all.
- If a client pays you with their credit card, you’ll be charged 3.2%+ $0.49 on the transaction amount.
- Transfers made through ACH bank debits, which are available only in the USA, will cost you 1%.
- If you receive payments via local receiving accounts, you’ll incur no Payoneer fees, but a 1% fee or fixed fee will be charged if the payment is in USD.
2. Withdrawing funds
Once the payment is received in your Payoneer business account, your funds will be automatically transferred into your local bank account within 2 days. But for withdrawing the funds, you’ll be charged up to 3% of the transaction amount.
3. Account maintenance
While opening your Payoneer account with access to 10 currencies is free, the platform charges a $29.95 annual account fee to users who receive less than $2,000 USD or its equivalent in one year.
4. Exchange rates
Exchange rates play a major role in your cross-border payments. A very high foreign exchange rate can quickly eat into your profits even when the transaction fee is low.
Payoneer charges a 3% forex markup when you exchange the received currency into your local currency. For instance, if you receive $1,000 from a client in the US and the forex rate is ₹88 per dollar, you won’t get the full ₹88,000. Instead, after the 3% markup, you’ll effectively receive around ₹85,360. That’s nearly ₹2,640 lost just in currency conversion fees with Payoneer.
Remitly
1. Transfer fee
The charges for Remitly are not that complex. There is no account maintenance fee, and you won’t be charged for receiving payments. There are also no charges applied when you withdraw funds into a local bank account that’s supported by Remitly.
However, Remitly does charge you for sending remittances. These charges differ on the basis of the transaction amount, destination country, transfer options, and the payment method. Express transfers have high fees compared to Economy.
If you are sending money to India from the USA and the amount is less than $1000, the Remitly India rate will be $3.99 per transfer. But there is no transfer fee for transfers of $1,000 or more.
2. Exchange rate
Remitly applies a currency conversion fee that is included in the exchange rate offered. The exchange rate markup typically ranges between 0.4% and 1.4% over the mid-market rate. This markup means recipients often receive less INR than with transfers using true mid-market rates, and it represents a major chunk of Remitly's cost.
If you send $1000 from the USA to India, and the mid-market rate is ₹88 per USD, and let’s say Remitly offers a 1.2% markup. This will make the Remitly exchange rate to India ₹86.94. That means your recipient would get ₹86,940 instead of ₹88,000.
While that ₹1,060 difference may not seem huge for one transfer, it adds up significantly if you make regular payments, actually turning the exchange rate margin into a hidden fee.
Currency, country and payout coverage: How wide is the reach?
Both Payoneer and Remitly are known for their global presence. Still, they differ slightly when it comes to their geographic reach and transaction currencies.
Payoneer offers transactions in almost all major global currencies like USD, EUR, GBP, CAD, AUD, and JPY. It actually covers more than 70 currencies and is available in over 190 countries. Remitly, in contrast, allows you to send remittances in over 100 currencies and operates in more than 170 countries.
Payoneer vs Remitly: Speed, user experience and platform access
Let’s take a look at the speed, user experience, and access of both of these platforms with the help of this table.
| Features | Payoneer | Remitly |
|---|---|---|
| Speed | Payouts usually take 1-3 business days to arrive. The exact time depends on the specific payment method. | Express transfers can be completed in just a few minutes and Economy transfers can take anywhere between 3-5 business days. |
| User experience | The interface is user-friendly. Its multi-currency accounts, local bank transfers, and payment integrations provide an overall positive user experience. However, some users report occasional delays and less responsive customer support. | Simple and easy to use UI. With its mobile-first approach, sending payments is just a few clicks away. However, customer support can sometimes be slow or difficult to reach. |
| Access | Once you have created your account using email address and password, you can access your account using its website or mobile app. | Remitly is more mobile-focused, but you can also access it through its web portal. |
Use-case breakdown of Payoneer vs Remitly
The most glaring difference between Payoneer and Remitly is their users. Payoneer is a platform that focuses on the needs of businesses to easily receive global transfers. Remitly, on the other hand, targets individuals looking to send remittances to their family and friends. Let’s get into the details.
Payoneer’s use case
1. Businesses: Payoneer works best for SMBs and budding entrepreneurs who have to make global payments to customers and suppliers and are looking to expand their global reach.
2. Freelancers: It also helps freelancers and individual contractors working with international clients or marketplaces (Upwork, Fiverr) with easy invoicing so they can get paid in global currencies without complex FX hassles.
3. Online sellers: Provides tools to online sellers to receive payments from global marketplaces and also make payments to their suppliers.
Remitly’s use case
Remitly is best suited for people who want to send money in a fast, easy, and secure way to their family and friends internationally. It especially provides an ideal platform for workers living abroad who want to send money back to their home countries, with tracking and good delivery guarantees.
Although Remitly Business does offer business payment solutions to US-based companies, they are mostly basic and features like mass payouts or marketplace integrations are missing.
How Xflow compares to Payoneer and Remitly
Xflow is a modern payment infrastructure platform that helps businesses of all sizes effortlessly receive payments from abroad. Here’s how Xflow stands out when compared to Payoneer and Remitly:
- Faster settlement times, with transfers getting settled within 1 business day.
- No hidden fees and offers mid-market FX rate with zero markup. This means you get your payment based on the real market exchange rate without paying any additional amount.
- Automatic issuance of eFIRA within 24 hours of transactions.
- Cutting-edge features like payment links and white-label APIs.
- Seamless integrations with popular marketplaces and your favorite accounting platforms.
- Tools like FX AI Analyst that offer valuable insights on exchange rates, so you can convert smartly.
- Limitless transactions with payments of more than $10,000 in a single invoice with full compliance.
- Better FX management with the ability to freeze FX rates for 45 days for complete transparency and withdrawing funds at favourable rates.
- Excellent customer support with no delays or queues.
To save massively on your next international transaction, switch to Xflow. Sign up now!
Pros and cons of Payoneer and Remitly
The tables below summarize the benefits and limitations of both platforms.
Payoneer Pros and Cons
| Pros | Cons |
|---|---|
| Multi-currency accounts and bulk payouts. | High fees, especially for low-volume users. Annual account inactivity fees, and high forex markup and withdrawal charges. |
| Support for over 70 currencies in 190 countries. | Transfer speed is slower. |
| Smooth integration with major global marketplaces like Amazon, Fiverr, and Upwork. | Customer support can be delayed and unresponsive at times. |
| Local receiving accounts in multiple countries. | Certain features, like Payoneer Card, are unavailable in some countries, including India. |
| Strong compliance and security features needed for business transactions. | Some users complain about unjustified account blocking. |
Remitly Pros and Cons
| Pros | Cons |
|---|---|
| Fast personal remittances in more than 70 currencies. | Some users flag unresponsive customer support. |
| Multiple payout methods, such as bank transfer, cash pickup, mobile wallet, and home delivery. | Mainly focused on personal remittances and lacks features for business payments. |
| Global reach with operations in up to 170 countries. | Fees and exchange rates can be higher. |
| Real-time tracking. | Doesn’t provide eFIRA. |
| Intuitive interface and easy to use when sending payments, especially for non-tech-savvy individuals. | Some negative user reviews highlight occasional technical glitches and issues with transfer limits. |
The bottom line
Now that we have discussed some of the most popular payment platforms available on the market, the next step is to evaluate them through the lens of your business – your goals, your workflow, and your budget.
Compare the features each platform offers and see how well they align with what you actually need. And don’t forget, pricing matters a lot; those fees can slowly eat into your profits if you’re not careful. Finally, choose a platform that fits your current requirements and offers a range of features to support your growth in the long run.
Xflow is one such platform that strikes that ideal balance between functionality and affordability, ensuring your international transactions stay smooth, transparent, and hassle-free. To learn more about Xflow, reach out to us now!
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Frequently asked questions
Payoneer, Remitly, and Xflow – all three payment platforms differ on various points. While Remitly is largely meant for personal use, both Payoneer and Xflow offer business and freelancer payouts.
When compared in terms of fees and exchange rates, both Payoneer and Remitly are known to offer high transaction and forex rates. Xflow, in contrast, stands out for its cost-effectiveness with no surprise charges and mid-market linked FX rates.
Xflow is known for its affordability among the three platforms. While Payoneer and Remitly both charge high transaction fees and FX markup, Xflow charges minimal fees and uses mid-market linked FX rates with zero markup, letting you receive payments at the real forex rates without any hidden fees.
Yes, Remitly Business is used for business transactions. However, most of the advanced features like business tools, including invoicing, reporting, or multi-user access, and batch payments will not be available.
Xflow takes the pain out of foreign invoice payments for Indian businesses. It uses true mid-market exchange rates with zero markup, so you always know exactly what you’re getting, no hidden surprises. Payments usually settle within just one business day, and you can offer multiple payment methods or local receiving accounts to your clients for flexibility.
Additionally, it automatically generates your eFIRA, lets you create and send invoices right from the dashboard, and even syncs incoming payments and reconciliations with popular accounting tools.
Xflow is known to settle payments received from the US within just 1 business day, making it one of the fastest among many payment platforms.
While Payoneer and Remitly are known for their global presence, Xflow is specifically designed for the needs of Indian businesses and exporters. This makes it a far more compliant and reliable choice when it comes to adhering to RBI and FEMA regulations. For instance, it issues eFIRA within just 24 hours of the transaction, and also offers comprehensive support for SOFTEX and EPDMS workflows.
Xflow can integrate with several accounting tools, like Zoho Books, and e-commerce platforms like Shopify and WooCommerce. As far as integration with Wise and PayPal is concerned, Xflow itself offers a comprehensive solution and a wide range of features to receive cross-border transactions, which these platforms are mostly used for.

