How Innovaccer resolved EDPMS challenges and gained a trusted partner in Xflow

How Innovaccer resolved EDPMS challenges and gained a trusted partner in Xflow

Seamless compliance, faster settlements, and a team that truly Delivers - Innovaccer’s Xflow Story

INR 2L+

Savings on transaction fees

INR 2L+

10/10

Rated customer support

10/10

100%

Support in compliance

100%
bussiness title
Innovaccer is a healthcare AI and data platform company that helps healthcare organizations bring all their patient data together in one place. This unified view enables providers, payers, and life sciences companies to improve care coordination, reduce costs, and enhance patient outcomes. Founded in 2014, Innovaccer’s Health Cloud supports over 24 million patients across 1,600 U.S. care locations and has generated more than $600 million in cost savings for providers. The company is headquartered in San Francisco, with offices across the United States, Middle East, and India and is valued at $3.2B.

Industry

HealthTech and SaaS

Size

1200+ employees

Region

Global (HQ. USA)

Use case

Innovaccer uses Xflow for monthly transfer pricing (TP) transactions from US to India across its entities. The finance team manages these cross-border payments with full visibility into rates and execution timelines. Xflow also supports them in handling EDPMS compliance, ensuring smooth regulatory coordination and reducing the operational burden typically associated with large, multi-million-dollar settlements.

Use case

Problem summary

Before switching to Xflow, Innovaccer managed cross-border payments through traditional banks.The process required Innovaccer’s team to spend significant time coordinating with the bank, especially around compliance and EDPMS. The process was slow and involved multiple complexities, especially around compliance and EDPMS. Visibility into rates was limited, and support depended on the bank’s availability. Once they started using Xflow, they realized payments could be handled more smoothly with more transparent rates, faster responses, and a team actively supporting their compliance and operational needs.

Why Xflow

Innovaccer chose Xflow for a more reliable and transparent cross-border payments experience. Traditional banks offered limited support for compliance requirements like EDPMS. Whereas, Xflow offered proactive assistance, better visibility into rates, and a team that actively supported their operational and compliance needs, making transactions smoother and more efficient.

Results

With Xflow, Innovaccer was able to manage cross-border payments far more efficiently, even when dealing with complex EDPMS requirements that traditional banks struggled with. The finance team gained better visibility into rates and transaction status at every step, making planning and execution smoother. Xflow’s support went beyond simply processing payments , we actively assisted with compliance, resolving EDPMS issues that would normally have required significant internal effort. This hands-on approach reduced the finance team’s workload, ensured RBI compliance, and prevented delays. At the same time, each transaction saved both time and money, making the entire process predictable, reliable, and significantly less stressful.

Impact on Innovaccer’s business

Compliance support

Proactive assistance with EDPMS, ensuring RBI compliance without added workload

Lets re-define the international payments experience together

Transparent rates

Clear visibility into FX rates and transaction status at every step

Lets re-define the international payments experience together

Time and cost savings

Reduced operational effort and savings on every transaction

Lets re-define the international payments experience together

Faster execution

Transactions processed quickly for faster fund availability

Lets re-define the international payments experience together

“Xflow has been a game-changer. We saved lakhs in FX while moving US funds quickly and compliantly. EDPMS was effortless, every step RBI-compliant. Finally, a stress-free partner we can trust.”

Kaukab Parvez Khan, Senior Treasury Manager at Innovaccer

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